Mission
It is the goal of the tulle + dye shoppe to be the premier store for designer evening gowns, cocktail and party dresses, shoes and accessories for women in Central and Southern California and for the online community. tulle + dye provides top quality, internationally-recognized designer gowns and dresses for pageants and prom, weddings, performances, Quinceañeras, Bat Mitzvahs, Sweet 16 parties, black-tie events and awards shows with unparalleled, individualized customer service and care. With years of entertainment industry experience, it is our aim that every customer, whatever the occasion, leaves our shoppe feeling beautiful, valued and red-carpet- ready. — Jane
Hours
Closed Sunday
Closed Monday
Please call for special prom season hours or in the case of inclement weather.
Store Policies
*tulle + dye accepts cash and all major credit cards. No checks please.
*tulle + dye DOES NOT accept returns or issue refunds, except in the event of manufacturer defect.
*Should you change your mind about an item, you may bring it back, unworn and with the original tags attached, by the end of the sale day and receive store credit toward another purchase.
*Clients must be 18 years of age or accompanied by an adult to try on garments.
*No pets. Service animals only, please.
*Food and drinks should be consumed outside.
*Clients should not have received a spray tan within one week of trying on garments.
Special Orders
In order to provide the greatest variety of styles and sizes, tulleanddyeshoppe.com features hundreds of products from our designers’ collections that are not found in our boutique. Retailer demand, fashion trends and merchandise production schedules continuously affect the availability of these designs and special orders are subject to supplier inventory. If you would like to place an order, simply call the tulle + dye shoppe or stop by the store with the designer name, style number, size and color you wish to purchase. Once we verify availability of the item(s) in the warehouse, we will complete the transaction including all applicable state and local sales taxes and standard shipping fees. Orders, both online and in-store are non-refundable. No cancellations or substitutions will be allowed.
Layaway
To secure layaway, purchaser must be 18 years or older and show valid proof of identification. A deposit in the amount of 25% of the purchase price is required to hold the item and payment must be completed within 45 days of purchase. Failure to complete payment within the contract period will result in the loss of all monies paid and merchandise will be returned to the showroom floor for sale.
Returns
To ensure the highest quality products and client satisfaction, and in accordance with standard formalwear policies, tulle + dye shoppe DOES NOT accept returns. All items are examined for manufacturer defect and damage prior to final shipment to the customer. tulle + dye shoppe is not responsible for damage due the handling of zippers, beads, hooks, straps and the like by the wearer or alteration/cleaning professionals.
Shipping
Your order will be carefully packed and delivered to our partners at the United States Postal Service, at which time you will receive a tracking number via email serving as confirmation that your item has been shipped. Unless otherwise requested, shipping will be via regular ground transportation and cost should vary between $15 and $30, depending on destination. If your purchase requires expedited shipping, please note the specific wear date and we will make the
necessary adjustments. If you receive products which have been damaged in transit, please notify us immediately upon receipt. Please retain all packaging materials, so that we may successfully file an insurance claim on your behalf.
Custom Designs
Our expert design team can help you create a one-of- a-kind evening gown. Please call to schedule a consultation and come prepared with photos, sketches, fabric and/or other material samples to help us create your vision. Measurements will be recorded, so be sure to bring the proper shoes for hemming purposes. Following the initial meeting, the tulle + dye shoppe will create a rendering of the design along with a quote for the cost of constructing the gown. Any desired revisions should be made at that time. Once the design is agreed upon, a $250 non-refundable deposit will be required to begin the work. Additional fittings may be necessary and only MINOR adjustments may be requested once the dress has been assembled. Payment is due in full upon completion and delivery.
Dress Registry
Nothing ruins a party faster than two girls wearing the same dress! If you make a purchase from the tulle + dye shoppe, you never have to worry about that happening. We keep a registry of each design we sell and the school dance or community function for which it was purchased.
Keeping in Touch
Email addresses are kept on file to alert our customers of exciting news, sales and events. Should you not wish to receive these emails, you may opt out at any time.
We welcome your input and appreciate feedback regarding our designers and our website. While we strive to serve you better, all comments, suggestions, testimonials and submissions, whether online or via social media post, will remain the property of tulle + dye shoppe. By submission of your photographs and comments, you grant to tulle + dye the right to reproduce and transmit those submissions for publicity and/or commercial use with no obligation to edit,
maintain privacy or otherwise compensate for its use. Please note that tulle + dye shoppe WILL NOT share your personal information with third parties.
TERMS OF SERVICE
Visiting the tulle + dye website constitutes agreement to our Terms of Use and Privacy Policy. You are encouraged to review the following information carefully.
Limitation of Liability
This website is provided by tulle + dye shoppe on an “as is” and an “as available” basis. tulle + dye makes no warranties, either express or implied, as to the operation of the site or to the content contained herein. tulle + dye shoppe cannot warrant that this site, our servers, or email communications affiliated with the use of this site, are free from viruses. tulle + dye will not be responsible for any damages resulting from use of this website and the use of this site is done so at your own risk.
Applicable Law
By visiting tulleanddyeshoppe.com, you agree that the laws of the State of California will govern these Terms of Use and any dispute that might arise between User and tulle + dye shoppe. Any dispute arising from any transaction conducted on tulleanddyeshoppe.com or in the event of controversy, claim, breach, or interpretation of validity of these Terms of Use, parties shall provide written notice in a “good faith” attempt to resolve the dispute. Relevant documentation
shall be provided and responding party shall be given 30 days in which to respond. Both parties agree that this dispute resolution procedure must be satisfied prior to any litigation or filing of claims.
Policy Changes
tulle + dye shoppe reserves the right to modify, amend, update and/or delete these Terms of Use and its Privacy Policy as may become necessary. Failure to comply with any term or provision listed herein will result in termination of your access to tulleanddyeshoppe.com.